This privacy policy sets out how LivePlayLearn uses and protects any information that you provide when you use this website. LivePlayLearn is part of Heidi Steel Education Consultant and Advisory Services.
LivePlayLearn is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
LivePlayLearn may change this policy from time to time by updating this page. You should check this page from to ensure that you are happy with any changes.
This policy is effective from March 2020
This policy was last updated August 2022
What we collect
We may collect the following information if you contact us:
- name
- contact information including email address
- Sensitive information including health information
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services
- If you subscribe to a mailing list we may periodically send emails about webinars, courses, offers, events or other information which we think you may find interesting using the email address which you have provided.
- Occasionally we collect data in relation to projects we work on.
How long we keep the information we gather
General information is kept indefinitely unless you request it to be deleted.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
- To provide a great experience for visitors and customers.
- To monitor and analyse the performance, operation and effectiveness of WordPress platform.
- To ensure the WordPress platform is secure and safe to use.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. This may prevent you from taking full advantage of the website.
Links to other websites
This website may contain links to other websites of interest. However, once you have used these links to leave this site, you should note that LivePlayLearn does not have any control over that other website. Therefore, LivePlayLearn cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please use the Contact page at liveplaylearn.org
You may withdraw your consent for us to use your information and/or request us to delete the information we hold on you by writing to the above email address.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
LivePlayLearn is based in the UK.
You have the right to lodge a complaint about us and our use of your information to the UK Information Commissioner’s Office (https://ico.org.uk) or the relevant authority in your country of work or residence.
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